Product Care & Safety

Enjoying your Arashel products with care.

At Arashel, we take pride in creating handmade products and offering carefully selected farm produce using ingredients and materials chosen with care.

Whether you're enjoying our natural skincare, handmade soaps, soy candles, wax melts or farm-kitchen goodies, we want you to get the very best from your purchase.

A little care and attention will help you store, use and enjoy your Arashel products safely.

1. SKINCARE & BODY PRODUCTS

Our handmade skincare and body products are created with care using carefully selected ingredients.

Always read the ingredient list before using a new product.
We recommend performing a patch test before first use, particularly if you have sensitive skin or known allergies.
Discontinue use if irritation, redness or discomfort occurs.
Avoid contact with eyes and mucous membranes.
For external use only, unless otherwise specified.
Keep products out of reach of young children.

Everyone's skin is different, and even naturally derived ingredients may cause sensitivities or reactions in some individuals.

2. TALLOW BALMS & NATURAL SKINCARE

Our tallow-based products are made with carefully selected ingredients and are designed for external skincare use.

Store in a cool, dry place away from direct sunlight.
Avoid leaving products in hot cars or other areas exposed to excessive heat.
Natural oils and butters may soften or change consistency with temperature fluctuations.
Always use clean, dry hands or a clean applicator when handling products.
Keep lids securely closed between uses.

As these products contain natural fats and oils, changes in texture may occur with temperature variations.

3. MAGNESIUM PRODUCTS

Our magnesium balms and sprays are intended for external use.

Avoid contact with eyes and sensitive areas.
Do not apply to broken, irritated or freshly shaved skin.
A tingling sensation may occur with some magnesium products, particularly on sensitive skin.
Discontinue use if irritation or discomfort persists.
Wash hands after application.

Please read individual product instructions before use.

4. HANDMADE SOAPS

To help your handmade soaps last longer:

Allow soap to dry between uses.
Store on a well-draining soap dish rather than leaving it sitting in water.
Keep away from direct streams of water when not in use.
Store unused soaps in a cool, dry place.

Proper drying and storage will help prevent your soap from becoming soft and dissolving too quickly.

5. PRODUCT STORAGE & SHELF LIFE

Our products are made in small batches, and we take care to label products appropriately.

For best results:

Follow the storage instructions provided with each product.
Keep products away from excessive heat, moisture and direct sunlight unless otherwise specified.
Keep containers closed when not in use.
Observe any use-by or best-before dates displayed on product labels.

Please do not use products beyond their stated use-by date.

6. SOY CANDLES & SOY WAX MELTS

Our handmade soy candles and wax melts are lovingly prepared to bring warmth, fragrance and a little enjoyment into your home.

SOY CANDLE CARE & SAFETY

Never leave a burning candle unattended.
Keep candles away from children, pets, curtains and other flammable materials.
Always place candles on a stable, level and heat-resistant surface.
Keep away from draughts and open windows.
Trim the wick to approximately 5mm before each use.
Allow the wax to melt evenly across the surface during the first burn, following the recommended burning time on the candle label.
Do not move a candle while the wax is hot or liquid.
Keep the melted wax pool free from matches, wick trimmings and other debris.
Never burn a candle for longer than the recommended time stated on its label.
Discontinue use when approximately 10mm of wax remains at the bottom of the container.

SOY WAX MELT CARE & SAFETY

Our soy wax melts offer a lovely way to fragrance your home without a traditional candle wick.

Use only in a suitable wax melt warmer designed for this purpose.
Always follow the manufacturer's instructions for your warmer.
Never leave a switched-on warmer unattended.
Keep warmers away from children, pets and flammable materials.
Place warmers on a stable, heat-resistant surface.
Never add water to melted wax.
Allow the wax to cool and solidify before removing it from the warmer.
Never attempt to remove or handle hot liquid wax.
Do not add fragrance oils or other substances to the melted wax.

STORING YOUR CANDLES & WAX MELTS

To preserve their fragrance and quality:

Store in a cool, dry place away from direct sunlight.
Keep away from excessive heat.
Keep candles and wax melts covered or in their original packaging when not in use.
Avoid storing near strong-smelling products.

Candles and wax melts are intended for fragrance purposes only and are not edible. Keep all products out of reach of children and pets.

7. FARM PRODUCE, PRESERVES & FOOD SAFETY

At Arashel, we love bringing a little of the farm and local countryside into your kitchen.

Our farm-kitchen range includes seasonal produce, locally sourced goods and handmade preserves, prepared and selected with care.

As different foods have different storage requirements, please always follow the instructions and dates provided on individual product labels.

BATCH NUMBERS & USE-BY DATES

We take care to maintain product and batch records for our food products.

Where applicable, our products are labelled with:

Batch or identification numbers for traceability.
Use-by or best-before dates, as appropriate.
Ingredient information.
Storage instructions.
Other required food labelling information.

Please check product labels carefully before use and do not consume products beyond their stated use-by date.

FRESH PRODUCE & HERBS

Fresh produce and herbs should be handled and stored according to their individual requirements.

Wash fresh produce before use, where appropriate.
Refrigerate products that require chilled storage.
Keep produce separate from raw meat and other potential sources of contamination.
Follow any storage advice provided on the packaging.

JAMS, CHUTNEYS & RELISHES

Our handmade preserves are prepared in small batches.

Store unopened jars according to the instructions on their labels.
Once opened, refrigerate where directed.
Always use a clean, dry utensil when serving.
Keep lids securely closed after use.
Follow the stated use-by or best-before date.
Do not consume products if the seal is damaged, the jar is leaking, or there are signs of spoilage.

IMPORTANT FOOD SAFETY INFORMATION

Please follow all storage, handling and preparation instructions supplied with your purchase.

If a product requires refrigeration, please refrigerate promptly after purchase or delivery.

If you are unsure about the storage or suitability of any food product, please contact us before consuming it.

We take pride in offering carefully prepared and selected produce, and your family's enjoyment and safety matter to us.

8. CHILDREN & PETS

Although we take care in selecting our ingredients, natural does not automatically mean suitable for everyone.

Keep all skincare products, essential oils, fragrances, candles, wax melts and other potentially hazardous products out of reach of children and pets.

Some ingredients and fragrances may be unsuitable for young children, pregnant or breastfeeding women, or animals.

Please seek appropriate professional advice if you are unsure whether a product is suitable for your circumstances.

9. IMPORTANT INFORMATION

Arashel skincare and body products are not intended to diagnose, treat, cure or prevent medical conditions.

Our skincare and body products are not a substitute for professional medical advice or treatment.

If you have a known allergy, skin condition or other concern about an ingredient, please check the product information and seek appropriate advice before use.

10. HAVE A QUESTION?

We're always happy to help!

If you have questions about our ingredients, products, storage or recommended use, please get in touch.

Arashel – Made in Murrindindi, Victoria, Australia

Email: LEE@ARASHEL.COM.AU

Website: www.arashel.com.au

Thank you for choosing handmade, and for supporting our little Australian business.

With love, Lee – Arashel